Frequently asked questions.

DocuPOW is an Agentic Document Intelligence Operating System. It reads, structures, and routes your business documents with autonomous AI agents — no templates, no manual entry — turning unstructured files into trusted, system-ready data. It is a product of POW IT UP, LLC.

Teams that run on documents: accounting and AP, operations, procurement, sales, legal, HR, and supply chain — across industries from fintech and insurance to healthcare and logistics. If a process starts with a PDF and ends in your ERP or CRM, DocuPOW is built for it. Browse Solutions to find your team.

Document Intelligence reads and understands your documents — Zeroshot extraction, validation, and confidence scoring. DocuPOW Flow then acts on that data — rules, agents, and human approval gates that run the process end to end, with your ERP as the system of record. See the Platform overview.

No. Legacy OCR transcribes characters and relies on fixed coordinates, so it breaks when a layout changes. DocuPOW understands the semantic meaning of fields, adapting instantly to formats it has never seen — no zonal templates, no retraining. How Zeroshot extraction works.

PDF, PNG/JPG images, DOCX, and XLSX. Documents can arrive by drag-and-drop, email inbox, API, or SFTP — any format, from anywhere.

Yes — that is the best way to evaluate it. The 7-day free trial includes the whole platform and runs on your real documents, with no credit card required.

No. Zeroshot extraction reads documents like a human would — no layout training, no zonal templates, no per-vendor setup. Submit any layout and get structured, confidence-scored data instantly, even for document types the system has never seen.

The engine parses text, structure, and visual cues simultaneously and understands what fields mean rather than where they sit on the page. You define what to extract in natural language — or pick from the prebuilt schema library — and receive clean, structured JSON with a confidence score on every value.

Every extracted value carries a granular confidence score. You set thresholds so high-confidence data flows straight through automatically, while ambiguous edge cases route to a human-in-the-loop review queue — automation with control.

Yes. Every extracted field is traceable to its source location in the original document — click a value and DocuPOW highlights exactly where it was read. Full transparency for human review and audit.

Yes — nested line items, complex tables, and deeply buried clauses. If a human could find it in the document, Zeroshot extraction is designed to structure it.

Yes, on every plan. Define a custom schema in natural language or generate one from a few sample documents, or start instantly with the library of pre-trained schemas for common document types.

Flow is the process-automation layer — the operational brain. It bridges the gap between extracted data and finished work: build logic with rules, agents, validations, and human approval gates, then write results straight to your ERP as the system of record. Explore DocuPOW Flow.

A Flow is a plug-and-play, end-to-end document process. The Flows Library includes Order-to-Pay, Claims Processing, and KYC/Onboarding, with more on the way — start from one and tune it to your process.

No. Routine, high-confidence documents run straight through. Humans are alerted only for exceptions or low-confidence data — you decide the thresholds and the approval gates.

Three ways: cleanly formatted JSON/CSV export, push via the API, or direct write to your ERP. DocuPOW handles the messy extraction; your core systems stay pristine and remain the system of record.

Yes. Flow includes a visual builder for orchestrating multi-agent workflows, validations, and conditional logic — combine rules, agents, and human gates however your process requires.

Infinity is your document copilot — an AI assistant that lets you interact with your documents conversationally. Ask complex questions across thousands of pages and get answers in seconds. Meet Infinity.

Infinity grounds every answer in verifiable source citations — the document and page it drew from — so you can check the source in one click. It is built to support your judgment, not replace it.

Summaries, specific clauses, and cross-references — for example, "What is the termination clause in the standard MSA?" or "What is the total tax on this invoice?" If the answer lives in your documents, Infinity can find and cite it.

Yes — Infinity is part of every plan, including the free trial. Usage draws from your plan's credits; see how credits work on the pricing page.

DocuPOW is built on enterprise-grade, encrypted infrastructure: data is encrypted in transit (TLS) and at rest (AES-256), with strict access controls throughout the platform.

No. Your documents are processed solely to provide the service — extraction, workflow automation, and delivery to the systems you designate. We do not sell, trade, or transfer your data to third parties for their own use. See the Privacy Policy.

Access is governed by role-based permissions you control, and every change is logged for compliance — a strict, reviewable audit trail from ingestion to export.

Security is foundational to how DocuPOW is built — encryption, access controls, and full audit trails. For the current status of our compliance certifications and to request security documentation for your review, contact us — we are happy to walk your security team through it.

Yes — Enterprise plans include single sign-on, granular role-based access control, and IP allowlisting. Talk to us about your identity requirements.

Yes. You can request deletion of your data at any time, and we retain information only as long as needed to provide the service and meet legal obligations. Details are in the Privacy Policy.

DocuPOW is credit-based: one processed page consumes one credit. Starter is $99/month for 400 credits; Professional runs $499–$1,999/month for 2,500–10,000 credits — you choose your volume; Enterprise is custom. Annual billing saves up to 10%. Full details on the pricing page.

You top up and keep working — $10 for 40 additional credits on Starter, $10 for 50 on Professional, custom rates on Enterprise. Your plan never blocks you mid-month.

Everything, for 7 days: template-free extraction, DocuPOW Flow, the Infinity assistant, dashboards and search, plus starter credits — running on your real documents. No credit card required, cancel anytime. Start your trial.

Your account pauses until you choose a subscription plan. Your data remains secure, and you will not be charged — we only ask for payment information if you decide to upgrade.

Yes — plans are built to scale with you. The Professional slider covers 2,500–10,000 credits per month, and Enterprise handles anything beyond that with custom volume. Contact us and we will size it with you.

Yes — a token-authenticated REST API with full OpenAPI documentation at api.docupow.ai. Everything the platform does, your code can call. Start at the Developers portal.

DocuPOW publishes an MCP (Model Context Protocol) server, so MCP-compatible AI assistants can call DocuPOW's document intelligence directly. Claude can connect from claude.ai today — ask it to work with your documents and it calls DocuPOW's APIs directly. Because MCP is an open protocol, other MCP clients can connect the same way. MCP access is included on every plan.

From the sources you already use: drag and drop, forwarded email inboxes, the API, or SFTP — in any supported format. Connect once and documents flow in automatically.

Extracted, validated data can be exported as JSON/CSV, pushed via the API, or written directly to your ERP. Tell us about your stack and we will map the cleanest route into it.

Three steps: create your account, verify your email, then upload your first document and watch DocuPOW read it. Setup takes minutes — there are no templates to build. Start free.

No. Uploading, reviewing, and building Flows all happen in a visual interface. The API and MCP tools are there for your developers whenever you want deeper integration — not as a prerequisite.

Request one on the contact page — tell us a little about your documents and volume, and we will reach out within one business day to show DocuPOW on your use case.

The DocuPOW app lives at app.docupow.ai — the Login link in the site header takes you straight there.