Privacy Policy.

Effective date: July 2, 2026 · DocuPOW is a product of POW IT UP, LLC.

1. Introduction

POW IT UP, LLC (“POW IT UP”, “we”, “us”, or “our”) provides DocuPOW, an agentic document intelligence platform, through the websites docupow.ai and app.docupow.ai and related services (together, the “Service”). We have established this policy to protect the rights and interests of the people whose information we handle, and everyone at our company carries it out in good faith.

“Personal information” means any information that identifies you directly or indirectly — for example your name, contact details, online identifiers, or usage data tied to you. For account and website personal information, POW IT UP, LLC is the controller. For the business documents and data our customers upload to the Service (“Customer Documents”), we act as a processor, handling that information on the customer’s behalf and under the customer’s instructions.

2. Our data privacy principles

• We collect and use personal information appropriately, considering the nature and scale of our business.
• We specify the purpose of use and take measures to ensure use does not exceed that purpose.
• We comply with applicable privacy laws, regulations, and government policy.
• We maintain a security management system to prevent leakage, loss, deletion, or damage of personal information, and take corrective and preventive measures if incidents occur.
• We respond promptly to requests for disclosure, inquiries, and complaints regarding personal information.
• We review and continuously improve our information security management.

3. Information we collect

Account and website information

• Information you give us. Name, work email, company name, role, and similar details when you register for an account, request a demo, contact us, subscribe to communications, or fill in forms on the Service.
• Information collected automatically. Technical information about your device and browsing — such as IP address, browser and operating system, pages visited, referring site, and access dates — collected via cookies, server logs, and similar technologies. Access-log content is used as server-operation information to improve the Service and is not combined with personal information for other purposes.

Customer Documents and extracted data

When you use DocuPOW, we store and process the documents and data you upload — for example invoices, contracts, and the fields extracted from them (such as invoice numbers, dates, amounts, and vendor information). Customer Documents are processed solely to provide the Service — including extraction, validation, workflow automation, and delivery to your designated ERP or other systems via API — and as directed by you. We do not use Customer Documents for advertising, and we do not sell them.

4. How we use information

• To provide, operate, and maintain the Service, including extracting data and pushing it to systems you designate.
• To confirm your identity, respond to questions, and provide customer support.
• To monitor and protect the security of our information, systems, and network.
• For internal business intelligence, research, product development, and enhancement.
• To notify you of changes to the Service, and — where permitted — to send relevant offers and information (see “Emails and marketing”).
• To present content effectively for you and your device, and to improve the Service.

5. Cookies

Like many websites, we use cookies — small data files stored by your browser — to make the Service more convenient, to deliver personalized experiences, and for analytics that help us understand how the Service is used. You can disable cookies through your browser settings; parts of the Service may not function fully if you do. Where required by law (for example in the EU, UK, and certain US states), we present a cookie-consent mechanism so you can accept or decline non-essential cookies.

6. Emails and marketing

We may send emails announcing new products, events, and educational information. You may opt out of marketing emails at any time via the unsubscribe link in those emails or by contacting us. We may use third-party service providers to send email; where we do, we share only what is needed (such as your email address) for that limited purpose.

7. How we share information

Your personal information is treated as strictly confidential. We may share it with:

• Our personnel who need it to provide the Service.
• Service providers and subprocessors — such as cloud hosting, email, and support tooling — who may process it only for specified purposes under our instructions, and never for their own purposes.
• Systems you designate — for example when the Service pushes extracted data to your ERP, CRM, or other integrations at your direction.
• Business transfers — parties to whom we may sell, transfer, or merge parts of our business or assets; any new owner may use your personal information as set out in this policy.
• Legal requirements — where disclosure is required by law (for example a subpoena) or where we believe in good faith it is necessary to protect rights or safety, investigate fraud, or respond to a government request.

We do not sell, trade, or otherwise transfer your personal information or Customer Documents to third parties for their own use.

8. International transfers

We are based in the United States (Dallas, Texas) and work with service providers that may store or process information outside your country, including outside the European Economic Area (EEA) and the United Kingdom. Where personal information of EEA, UK, or Swiss residents is transferred to a country that has not received an adequacy decision, we rely on appropriate safeguards — principally the European Commission’s Standard Contractual Clauses (and the UK International Data Transfer Addendum), and, where applicable, the EU-U.S. Data Privacy Framework and its UK and Swiss extensions. By using the Service, you understand that your information may be transferred to and processed in the United States.

9. Data storage, security, and retention

• Customer Documents and personal information are stored on enterprise cloud infrastructure (Amazon Web Services and/or Microsoft Azure) and protected by industry-standard measures, including encryption in transit (TLS) and encryption at rest (AES-256).
• We maintain appropriate technical and organizational measures against unauthorized access, alteration, disclosure, or destruction, including access controls and role-based permissions, with changes logged for audit.
• We retain personal information in identifiable form no longer than necessary for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data by contacting privacy@DocuPOW.ai, and we will action requests within a reasonable timeframe unless retention is legally required or removal is not technically and reasonably feasible.

10. Your European and UK privacy rights

For residents of the EEA, UK, and Switzerland: we process personal information only where we have a legal basis under applicable data protection law, including the GDPR and UK GDPR — namely where processing is necessary to provide the Service, satisfies a legitimate interest not overridden by your rights, is based on your consent for a specific purpose, or is required to comply with a legal obligation. Where processing is based on consent, you may withdraw it at any time. You also have rights to access, correct, delete, and port your personal information, and to object to or restrict certain processing. To exercise these rights, contact privacy@DocuPOW.ai. If you believe we have not met our obligations, you may complain to your local Data Protection Authority.

11. Your US state privacy rights

Depending on your state of residence — including California (CCPA/CPRA), Texas (TDPSA), and other states with comprehensive privacy laws (such as Virginia, Colorado, and Connecticut) — you may have the right to:

• Know and access the personal information we hold about you and how we use and share it;
• Correct inaccurate personal information;
• Delete personal information we have collected from you;
• Obtain a portable copy of your personal information;
• Opt out of the “sale” or “sharing” of personal information and of targeted advertising and certain profiling.

We do not sell your personal information or Customer Documents, and we do not share them for cross-context behavioral advertising. To exercise any of these rights, contact privacy@DocuPOW.ai; we will verify your request as required by law and will not discriminate against you for exercising your rights. You may use an authorized agent where permitted, and — where applicable — appeal a decision by replying to our response.

12. Children’s privacy

The Service is intended for business use by individuals eighteen (18) years of age or older and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact privacy@DocuPOW.ai and we will delete it.

13. Changes to this policy

We may update this policy to reflect changes in our practices. For material changes, we will post a notice on the Service before the change takes effect. Please review this page periodically for the latest information on our privacy practices.

14. Contact us

POW IT UP, LLC
Dallas, TX
General: info@DocuPOW.ai
Privacy requests: privacy@DocuPOW.ai
Phone: +1 (214) 513 3292